Facility Rules and Guidelines

The City of Belleville’s Community Services Department has rules and policies in place to keep everyone safe, respectful and able to enjoy their visit at our facilities. Please review the following rules before your visit.

RZone Behavior Policy

The RZone is all about respect and responsibility – respect for yourself, respect for others, and responsibility for your actions.

The RZone Policy is a “zero tolerance” behaviour policy which outlines measures to discourage incidents of inappropriate behaviour and to ensure that any instances are dealt with quickly, fairly and in a consistent manner. It applies to all City of Belleville facilities, properties, City-sponsored events, programs, written or verbal communications or at any other location where City staff are present.

The goal is to promote a positive, safe enjoyable and supportive environment for all participants, spectators, contractors, volunteers and employees.

Quinte Sports and Wellness Centre

When visiting the Quinte Sports and Wellness Centre:

  • Be respectful and considerate of others at all times.
  • Outdoor shoes, food, drinks and personal items are not permitted in the fitness, gym or indoor track areas (water in closed non-glass containers is permitted).
  • The City is not responsible for lost or stolen items.
  • We recommend securing your belongings in a locker. Locks are available for purchase at the Customer Service Desk.
  • Locks need to be removed daily, if locks are left, City staff remove the locks and contents are taken to the lost and found at the Customer Service Desk
  • To support a scent-aware environment, please refrain from using scented products, such as perfume, cologne or hairspray.
  • Attendance capacities may vary depending on the activity.
  • Use spaces only for their intended purposes. Running, games or hockey are not permitted outside designated areas.
  • Solicitation, fundraising and sales activities are not permitted unless approved by the Community Services Department.
  • Alcohol is not permitted unless proper approval and licensing are in place.
  • Smoking and vaping are not allowed anywhere on the property.
  • Children under 10 years of age must be supervised by a parent or guardian at all times.
  • To protect privacy, cameras and cell phones may not be used for photos or videos in the pool, any change rooms, washrooms or dressing rooms unless approved.

When using the Workout Studio or other fitness areas:

  • Staff are available to help with questions and to maintain safety, but they do not provide personal training advice.
  • Water in closed containers is permitted (no glass).
  • Cameras and cell phones are not permitted; take calls outside the studio.
  • Wipe down equipment after use with disinfectant provided.
  • Do not remove weights from designated areas.
  • Return equipment to the proper place after use.
  • Use safety features on all equipment.
  • Proper fitness attire must be worn, including athletic shoes; no bare feet or sandals.
  • Respect others by sharing equipment between sets.
  • This space is for adults 16 and over. Youth 13–15 must be accompanied by an adult or complete orientation sessions.

The indoor track is a shared space. To make it enjoyable for everyone:

  • Wear clean athletic shoes only.
  • Water in closed, non-glass containers is allowed.
  • Strollers, walkers and assistive devices are welcome if wheels are clean.
  • Children under 10 must be accompanied by an adult.
  • Do not stand or spectate on the track.
  • No balls, sports equipment or free weights on the track.
  • Walk or run in the posted direction for the day.
  • Allow faster walkers or runners to pass on the outside lanes.
  • Stretch only in designated corner areas.
  • Report any concerns to staff.

When using the gymnasium:

  • Children under 10 must be supervised by a parent or guardian.
  • Use the space only during designated hours.
  • Outdoor footwear, food and drinks (other than water) are not permitted.
  • Remove trash and return equipment when finished.
  • No horseplay or roughhousing.
  • Follow staff directions and notify staff immediately of any injury.
  • Keep noise levels reasonable and avoid playing music from personal devices.
  • Play fairly and respect all participants and staff.

Other Important Guidelines

If you are unsure about a rule or behaviour expectation, ask a staff member or check the posted signs in the building. Our goal is to ensure everyone can enjoy our facilities safely and respectfully.

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