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Drinking Water

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The City of Belleville provides safe, reliable drinking water to residents and businesses through a regulated municipal water system. Water is sourced from the Bay of Quinte, treated at municipal facilities and distributed through the city’s water system.

Residents and contractors can also access municipal drinking water at designated bulk water fill stations.

Drinking Water System

Belleville’s drinking water comes from the Bay of Quinte and is treated before being delivered to homes and businesses through the municipal water distribution system.

The city operates two water treatment plants:

  • Gerry O’Connor Water Treatment Plant, which serves most of the city
  • Point Anne Water Treatment Plant, which supplies a smaller service area

These facilities operate 24 hours a day, seven days a week to provide a reliable supply of drinking water.

After treatment, water is distributed through a network of water mains, reservoirs and water towers to homes, businesses and fire hydrants.

Municipal drinking water goes through several treatment processes to ensure it is safe to drink.

Treatment steps include:

  1. Screening to remove debris such as plants and sediment
  2. Clarification to remove particles from the water
  3. Filtration to remove fine materials and improve taste and odour
  4. Disinfection using chlorine to eliminate harmful microorganisms

Fluoride is also added in small amounts to support dental health.

Interested in learning more? Take a virtual tour of our Water Treatment Plant.

The city operates its drinking water systems under strict provincial regulations to protect public health.

Belleville maintains a Drinking Water Quality Management System in accordance with the Safe Drinking Water Act and the Drinking Water Quality Management Standard.

This system ensures that:

  • drinking water is regularly tested and monitored
  • treatment facilities are operated by certified staff
  • procedures are in place to maintain system reliability
  • annual external audits verify compliance with provincial standards

Annual and Summary Reports

Under the Ontario Drinking Water Systems Regulation (O. Reg. 170/03), municipalities that operate drinking water systems must prepare annual and summary reports on system operations and drinking water quality.

Reports for the Belleville and Point Anne drinking water systems are available below:

Printed copies are available at the City of Belleville Operations Centre, 31 Wallbridge Cres.

Water Financial Plan

Following recommendations from the Walkerton Inquiry, municipalities are also required to prepare long-term financial plans for their drinking water systems.

Under the Ontario Financial Plans Regulation (O. Reg. 453/07), municipalities must develop and maintain financial plans to support the sustainability of their drinking water systems.

Bulk Water Fill Stations

Belleville provides self-serve bulk water fill stations for residents and contractors who need larger volumes of treated municipal drinking water. Both stations operate 24 hours a day, seven days a week.

Bulk water station on outside of the Quinte Sports and Wellness Centre

The Quinte Sports and Wellness Centre Bulk Water Station is located at 265 Cannifton Rd. on the south side of the building.

This station is coin operated, open 24/7 and does not require an account.

Bulk Water Rates

  • 100 litres — $0.25
  • 400 litres — $1
  • 800 litres — $2

Using the Station

  1. Connect your hose using a 1-inch female camlock fitting.
  2. Insert the required coins.
  3. Press Start to begin filling.
  4. Press Stop to pause or finish.

Each transaction runs for a maximum of 10 minutes.

Yeomans Street Bulk Water Station

The Yeomans Street (Formerly College Street) Bulk Water Station is located at 244 Yeomans St.

This station is open 24/7 but requires a customer account and electronic key card for access.

Setting Up an Account

  1. Submit a Bulk Water Application.
  2. Once confirmation is received, pick up your electronic key card at City Hall.
  3. Use your account code and key card to access the pumps.

Water use is tracked and billed monthly to your account.

Bulk Water Rate

  • $3 per cubic metre

Using the Station

  1. Enter your account code at the keypad.
  2. Insert your electronic key card.
  3. Select the pump.
  4. Connect your hose.
  5. Press start to begin filling.

Customers must provide their own hose and 3-inch female camlock connector.

Equipment Requirements

Customers using bulk water stations must provide their own equipment, including:

  • a suitable hose
  • the required camlock connector for the station being used

Providing your own hose helps maintain sanitation and water quality.

More Information

Please contact us for questions about drinking water, water quality or bulk water services.

Contact Us

Water Billing

613-966-3657
waterbilling@belleville.ca 

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